Vinted Members Express Frustration Regarding Sizing Updates
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has revised its size classifications for women's and children's garments but did not contact every member regarding the update.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification compared to what was initially listed due to the recalibration.
The company said the new system was more in line with similar services.
They have suggested members to review their products and update the measurements by hand when needed, which has left users frustrated.
Measurement Approach Updates
Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Manual Updates
Charlotte Lunn, located in England, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, Vinted reversed a change concerning shipment methods following member complaints.
